How long do users have to activate a ticket?

Modified on Mon, 4 Sep, 2023 at 4:05 PM

After a ticket has been purchased, the ticket does not need to be activated immediately.

The user can activate it when they are ready to travel, as long as they have an internet connection or data.

Tickets have a customisable activation expiry period so that operators can accommodate the changing travel habits of their customers. For example, this enables flexible carnets and supports time-based marketing initiatives promoting certain tickets

After the set expiry period, tickets will be removed from the account.

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