myTrip Operator Knowledge Base

You can find and manage customers who have purchased at least one ticket from you in the Customer Support section of Passenger Cloud. Tickets purchased by ...

When logged in to the app a 'Payment methods' option appears inside the settings menu. The payment methods screen enables users to: View a list o...

There can be different reasons that a customer reports that a payment has been taken but they haven't received a ticket. We recommend the following thin...