Tickets

Can a customer use a mobile ticket without internet connection?
Internet connection is required initially to purchase and activate a ticket. Once the ticket is activated, the customer can continue using their ticket for...
Mon, 4 Sep, 2023 at 4:09 PM
What is the ticket "Reference"?
The ticket reference is a field that can be used to match up tickets sold in myTrip to other systems. It is not displayed anywhere in the myTrip app. Ticke...
Mon, 4 Sep, 2023 at 4:13 PM
How do I create a revenue report?
To download a revenue report you'll need to complete the following steps: Log into myTrip Passenger Cloud admin Go to Finance > Payments Select t...
Mon, 4 Sep, 2023 at 4:14 PM
How To Limit The Total Number of Sales of a Fixed Date Ticket
To support scenarios where it is beneficial to limit the sales of fixed-date tickets, your Customer Success Manager can set a limit on the number available ...
Wed, 24 Jul, 2024 at 2:38 PM