FAQs
Our passengers can now buy tickets for all our services using a new app called myTrip. myTrip will help our passengers travel with confidence. They can now...
Tue, 5 Sep, 2023 at 10:14 AM
We test on a range of popular devices, including current low and high-end phones. User experience might vary, as we cannot test on every device available on...
Tue, 5 Sep, 2023 at 10:16 AM
The vast majority of customers using the mobile apps use them as they should, but there will always be users who will try to game the system for their own b...
Tue, 5 Sep, 2023 at 10:20 AM
Customers can reset their own passwords using the app by following these steps: Go to the log in screen on the app Tap "Forgotten password" En...
Tue, 5 Sep, 2023 at 10:23 AM
Customers should log in to a new device. This will log anyone out of the lost device disabling travel on it, and securely move any tickets, both active and...
Tue, 5 Sep, 2023 at 10:23 AM
Websites When a user logs in and is directed to the account page a new menu item “Account details” has been added. Clicking on this menu item reveals th...
Tue, 5 Sep, 2023 at 10:26 AM